Kelly Schumann

Trying to prove how "wild" she can be, Amy (America Ferrera) turns a boring Christmas Eve at Cloud 9 into a holiday adventure. Meanwhile, Jonah (Ben Feldman) and Garrett's (Colton Dunn) roommate issues boil over; and Glenn (Mark McKinney) tries to prove to Mateo (Nico Santos) that Christmas is more than just "fine."

Jeff (recurring guest star Michael Bunin) lets the employees know that Rex (guest star Ravi Patel), a vice president from corporate, will be coming by the store to help with the rollout for Cloud 9's store-wide rebranding, and it turns out Rex is someone from Jonah's (Ben Feldman) past. Amy (America Ferrera) and Garrett (Colton Dunn) are delighted to hear Rex's stories about Jonah. Meanwhile, Mateo (Nico Santos) is stunned to learn of rumors that Jeff is in a relationship with an employee. Dina (Lauren Ash) must retaliate against a snitch and Cheyenne (Nichole Bloom) tries to take advantage of the discounted "Halo" products. Mark McKinney also stars.

In this special Olympic-themed episode, a Cloud 9 Olympics promotion gives Amy (America Ferrera) the chance to meet her childhood hero, gold medal-winning gymnast Missy Jones (special guest star Cecily Strong, "SNL"), who proves to be a little too inspirational. Meanwhile, storewide "Olympic fever" causes Glenn (Mark McKinney) to have some difficulty balancing his extreme patriotism, Jonah (Ben Feldman) to learn a secret about Mateo's (Nico Santos) past and Dina (Lauren Ash) strives to create a "closing ceremony" her colleagues will never forget. Special appearances by Olympic gold medalists Apolo Anton Ohno, Tara Lipinski and McKayla Maroney. Colton Dunn and Nichole Bloom also star.

When Cloud 9's spokesman is accused of a heinous crime, Glenn (Mark McKinney) worries that he doesn't know enough about his employees and Dina (Lauren Ash) exploits his concerns by carrying out storewide drug testing. Meanwhile, Amy (America Ferrera) and Jonah (Ben Feldman) have a fun, flirty day avoiding work and daring each other with a series of pranks; Cheyenne (Nichole Bloom) can't stop talking about her baby, which annoys Garrett (Colton Dunn); and Mateo (Nico Santos) continues to look for romance in his ambiguous relationship with Jeff (recurring guest star Michael Bunin).

During the morning meeting, Glenn (Mark McKinney) accidentally tells the employees the real reason Amy (America Ferrera) has been late to work lately. Meanwhile, Dina (Lauren Ash) tries to cheer up Amy by kidnapping her for a ""ladies' lunch."" Jonah (Ben Feldman) and Garrett (Colton Dunn) invent a game to pass the time, tricking Glenn and Mateo (Nico Santos) in the process. Cheyenne (Nichole Bloom) helps Amy take a fearless step with a dramatic new look.